Frequently Asked Questions
Everything you need to know about your new favorite basics.
How do your shirts fit compared to other brands?
Our threads feature a modern, tailored fit that is snug in the arms and chest while remaining relaxed through the waist. If you prefer a looser fit, we recommend sizing up.
What is your return and exchange policy?
We offer a 100-day 'Fresh Fit' guarantee. If you aren't completely satisfied with your purchase, you can return or exchange your items within 100 days of delivery, no questions asked.
Will my shirts shrink in the wash?
We use high-quality cotton blends that are pre-shrunk to minimize shrinkage. To maintain the best fit, we recommend washing in cold water and tumble drying on low heat.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Expedited shipping options are available at checkout if you need your fresh gear sooner.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location and are calculated at the time of checkout.
How can I track my order?
Once your order ships, you will receive an email confirmation with a tracking link. You can also log into your account on our website to view your order status in real-time.